Privacy Policy

Last updated: March 2026

Introduction

Autogate Expert ("we", "us", or "our"), operated by ZASHTECH Sdn. Bhd., respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, phone number, email address when you submit enquiries through our contact form or WhatsApp.
  • Service Information: Details about your property, gate type, and service requirements that you provide during consultations.
  • Technical Data: IP address, browser type, operating system, and browsing behaviour collected through cookies and analytics tools.
  • Location Data: General location information based on your IP address to provide relevant service area information.

How We Use Your Information

We use collected information to:

  • Respond to your enquiries and provide quotations
  • Schedule and deliver autogate services
  • Send service reminders and maintenance notifications
  • Improve our website and customer experience
  • Comply with legal obligations

Data Sharing

We do not sell, trade, or share your personal information with third parties except:

  • With your explicit consent
  • To comply with legal requirements
  • With service providers who assist us in operating our business (e.g., analytics tools)

Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. You can control cookie settings through your browser preferences.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Your Rights

Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Withdraw consent for data processing
  • Request deletion of your data

Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, please contact us:

Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this page with the updated date.